Send pickup and Forest City drop-off
Use the building, lobby, hotel, residence or meeting-point name where possible. Keep private unit numbers out of analytics and forms.

Transfer guide
Use this guide to decide what details to send for hotel stays, residential visits, property appointments and return transport.
Forest City use cases
Each scenario has different booking details. The site keeps them separate so customers do not have to guess what to send.

For visitors staying at Forest City hotels, serviced apartments or residence blocks. Confirm lobby or pickup point with the venue directly.

For viewing appointments or residence visits. We handle transport enquiry details only, not property advice or sales representation.

Share luggage size, passenger count and comfort notes before booking so the MPV option can be checked clearly.
Venue access
Drivers can plan transport to the agreed drop-off or pickup point, but building access, appointment entry, hotel check-in and residence rules must be confirmed with the relevant venue or management.

Booking flow
A clear first message helps confirm the right vehicle and avoids vague pricing. Do not send passport numbers, private IDs, unit numbers or sensitive appointment details.
Use the building, lobby, hotel, residence or meeting-point name where possible. Keep private unit numbers out of analytics and forms.
Mention children, elderly passengers, large luggage, stroller, foldable wheelchair or return pickup needs.
Final fare and vehicle arrangement depend on timing, pickup, destination, passengers, luggage and availability.